Service > Sea Freight
Sea Freight For You, For Family, For All
Experience a seamless shipping process with our comprehensive transportation service that takes care of your cargo every step of the way.
- Pick-up and Delivery Made Easy
Whether your goods are at a factory, warehouse, or any other location, we arrange their collection. Once your cargo arrives at the destination port, we take care of transportation to your recipient’s address. Please note that our delivery coverage is limited to specific areas. In Zambia, we offer collection from one point in Lusaka. In Zimbabwe, we deliver in Harare and Chitungwiza, as well as cities and towns along the Harare to Bulawayo highway. For other cities, you can opt for collection from our warehouse in Harare or at a bus rank of your choice.
- Dedicated Freight Forwarders
As experienced freight forwarders and shipping agents, Touchstone Freight handles all the logistics, paperwork, customs clearance, and coordination involved in the shipping process. We ensure a smooth journey for your cargo.
- Hassle-Free Customs & Documentation
We take care of preparing the necessary documentation, including the bill of lading, commercial invoice, packing list, customs declaration, and other paperwork. Our shipping agents assist in accurately preparing and submitting these documents.
- Secure Containerized Shipping
To ensure security and protection during transit, we load your goods into containers designed for sea transportation. The container size and type depend on the nature of your cargo, including specialized containers for refrigerated or hazardous goods.
- Real-Time Tracking and Visibility
Stay informed about your shipment’s progress with our tracking services. Easily monitor the location and estimated arrival time of your cargo, ensuring transparency and peace of mind.
- Enhancing Your Customer Experience
At Touchstone Freight, we prioritize delivering a seamless and satisfactory experience. Here’s how we achieve it:
User-Friendly Interface: Our intuitive interface allows you to effortlessly request quotes, input shipment details, and access information about the shipping process. We put you in control every step of the way.
Seamless Communication Channels: Reach us easily through chat support and receive timely email notifications. We’re here to address any queries or concerns you may have during the shipping process, ensuring smooth communication and exceptional customer support.
By emphasizing the end-to-end nature of our service, convenient pick-up and delivery options, secure container choices, comprehensive customs support, reliable tracking capabilities, customizable additional services, and a user-friendly interface, Touchstone Freight stands out in the market.
We aim to provide a comprehensive solution to all your shipping needs and deliver a superior experience for you. Choose Touchstone Freight for your door-to-door sea freight shipping needs. Request a quote today and let us take care of your cargo!
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